MULTIVAC: A camos solution facilitating decentralised sales
Company
- Portfolio: packaging solutions: thermoforming packaging machines, traysealers, chamber machines, labelling and quality inspection systems, end-of.solutions as well as turnkey lines
- Turnover: over EUR 900 million
- Employees: over 5,000
- Location: Wolfertschwenden (headquarters)
- Internet: www.multivac.com
Role
When you take cheese from a supermarket shelf, the packaging has probably been produced on a MULTIVAC machine. MULTIVAC is the worldwide market leader for packaging solutions, manufacturing machinery for the food, life science and healthcare industries as well as for industrial goods. Organisation of the company is decentralised to ensure that customers in more than 140 countries receive consulting tailored to their needs, even though this makes the sales process more difficult. The camos Configurator was thus deployed to centralise and thereby facilitate sales processes.
Result
Today, there are 400 MULTIVAC sales employees using the camos CPQ solution for rapid configuration of desired products and generation of quotations and sales orders. While being organised decentrally, the corporate group now enjoys the key advantage of having a uniform knowledge and information base for the sales process. Today, it takes less than 30 minutes to configure technically correct products. Previously, this used to take several hours. Country-specific quotation layouts are provided to facilitate international sales.