Maschinenfabrik Gustav Eirich: Developing system knowledge with CPQ solution
Company
- Portfolio: bulk material processing machinery, systems and services
- Location: Hardheim (headquarters)
- Internet: www.eirich.de
Role
Founded in 1863, Maschinenfabrik Gustav Eirich provides its customers with preparation technology for material mixing, granulating, drying and fine grinding to meet both highly specific and broadly diverse requirements. As such, the company configures each individual project from scratch depending on the materials the customer wishes to prepare. The process-technology and product-related expertise of individual employees has been the sole decisive factor to date. Consequently, to make this knowledge available to all those involved, EIRICH has introduced the camos CPQ solution.
Result
With the aid of the camos CPQ solution, EIRICH has mapped complex processing rules – and is constantly furthering this process. Consequently, a logic set-up has been developed that details and correlates the processing variables in terms of materials, process steps and system components. This system knowledge enables even less-experienced employees to provide customers with competent advice and work with them to configure the right system. An additional benefit is that quotations are now generated considerably quicker, entirely accurately and with the appropriate layout. In future, quotes will also be supplemented with process flowcharts. All this has helped Maschinenfabrik Gustav Eirich to stand out from its competitors..
